Privacy Policy

Last updated: April 2026

 

1. Introduction

At The Laundry Cleaning Centre, we are committed to protecting your privacy and personal data. This policy explains how we collect, use, and protect your information.

 

2. Information We Collect

We may collect the following information when you use our services:

1. Name
2. Contact details (phone number, email address)
3. Address (for pickup and delivery)
4. Order details
5. Payment information (processed securely via third-party providers)

 

3. Payment Information

All card payments are processed securely through trusted payment providers
We do not store or have access to your full card details
Card details may be securely stored by our payment provider for future transactions (with your consent)

4. How We Use Your Information

We use your information to:

1. Process and manage your bookings
2. Arrange pickup and delivery
3. Contact you regarding your order
4. Improve our services
5. Communication

By placing an order, you agree to be contacted via:

1. Phone
2. SMS
3. Email

This is only for service-related updates (e.g. collection, pricing, delivery).

 

6. Data Protection

We take appropriate measures to protect your data and ensure it is kept secure.

 

7. Third Parties

We may share necessary information with:

Payment providers
Delivery/logistics services
Only where required to complete your order.

 

8. Data Retention

We only keep your data for as long as necessary to provide our services and meet legal obligations.

 

9. Your Rights

You have the right to:

1. Request access to your data
2. Request correction or deletion of your data
3. Withdraw consent where applicable

To do so, please contact us directly.

 

10. Updates

We may update this Privacy Policy from time to time. Continued use of our services means you accept any updates.