Frequently Asked Questions
Reliable Answers to Our Most
Common Questions
We can save you money on soap, water, heating and electricity. So you can enjoy even more of the things you love. Our prices are simple and affordable. How to use the machines, their opening hours, pricing, and etiquette. To use the machines, sort your clothes, select an appropriate cycle, and load your items without overloading. Be sure to check opening hours, as they vary by location. You can pay per cycle, and most launderettes have specific pricing for wash and dry services. It's important to be considerate of other users by cleaning up after yourself and not monopolizing machines.
Can I use multiple washing machines or dryers at the same time?
We appreciate your patience, but during busy periods, only one machine or dryer can be used at a time.
Why do I have to wait to use a dryer when someone else with more clothes gets to use it before me?
The use of dryers is on a first-come, first-served basis, and priority is given to those who have used the washing machines.
Where can I park when using the laundrette?
You can park outside the laundrette for up to an hour, but please refer to the parking details outside for further information.
How can I prevent my thin and delicate items from getting damaged during the wash?
It's recommended to place thin and delicate items in a laundry net to prevent tearing or damage from other laundry items.
Etiquette and tips
Clean up:
Wipe up spills, remove lint from the lint trap, and throw away your trash.
Be mindful of others:
Don't leave your clothes unattended and allow others to use machines after you.
At the laundrette
Don't overload machines:
This can damage clothes and reduce cleaning efficiency.
Finish on time:
Make sure you are back to collect your clothes before the cycle ends, as the door locks during the cycle and unlocks upon completion.
OUR FRIENDLY LAUNDRETTE GUIDELINES
Thank You for Helping Us Keep Things Clean & Running Smoothly.
Please check pockets before washing
Coins, pens, lighters, tissues, and surprises don’t wash well 😉
Follow the machine instructions
Overloading can damage machines and your laundry.
Use the correct detergent
Please use suitable detergents for your laundry, please see the care label.
Clean up after use
Remove lint, spills, food waste and empty machines promptly.
Be mindful of others
Don’t leave laundry unattended for long periods. We may need to remove laundry from the washing machine/dryers if needed.
Please take care of belonginginess. Any items left unattended is at your own risk.
Food & drinks away from machines - Spills cause damage — thank you!
No washing of heavily soiled items or shoes without prior consent.
Children must be supervised at all times
For safety reasons.
Respect our staff & customers
Abusive behaviour will not be tolerated.
Report machine issues immediately
Please do ask for assistance - Machine, care label, advise - We’re happy to help!
